Return and Exchange Policy

NO RETURN POLICY

To reduce waste and minimize our environmental impact, we follow a no-return policy. This approach helps us maintain a sustainable supply chain and avoid unnecessary reverse logistics.

Please note that any damage caused due to external pressure, mishandling, or use outside of intended purposes is not covered under our policy.

We appreciate your understanding and are always here to assist with any questions or concerns at customer.service@rtcplanters.com.

EXCHANGE POLICY

It is our earnest effort to deliver the best quality products. 
As a policy, no exchange or returns are offered on any product that's delivered in good condition.

However, if the product has a genuine defect, we are open to sending you a replacement. You must send us an unpacking video on +91-9930871641 in order to be eligible for a replacement.
The right product will be delivered to you in 7-14 working days. 
Depending on your location, the time it takes for your exchanged product to reach you, may vary.